Privacy Policy

WORK‑SELF Privacy Policy

Last Updated: July 10 2025

WORK‑SELF Ltd. (“WORK‑SELF,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our websites, applications, or services (collectively, the “Services”).

1. What We Collect

We may collect and process the following categories of personal data:

a) Basic Information

  • Name, email address, account details, device ID, IP address

  • Usage and interaction data (pages visited, actions taken)

b) Sensitive Personal Data (Special Category under GDPR)

  • Self-reported data on your work history, career goals, identity themes, emotional well-being, or other reflective responses you share with us

  • Optional psychometric inputs, values assessments, or personality reflections

  • Any information used to generate personalized AI-assisted feedback or recommendations

You always control how much you choose to share. You can request deletion at any time.

2. How We Use Your Data

We process your data to:

  • Provide personalized content and recommendations

  • Generate career transition maps, reflective prompts, and insight reports

  • Facilitate coaching, rituals, and community engagement

  • Improve and analyze our Services

  • Comply with legal obligations

We never sell your data. We use it solely to serve your experience and improve our product.

3. Legal Basis for Processing (GDPR)

We collect and process your personal data under one or more of the following legal bases:

  • Consent (when you voluntarily input data or complete assessments)

  • Contractual necessity (e.g., delivering paid Services you subscribe to)

  • Legitimate interest (e.g., product improvement, fraud detection)

  • Legal obligation (e.g., regulatory compliance)

You may withdraw consent at any time.

4. How We Protect Your Data

We take your data security seriously.

  • All sensitive data is encrypted in transit and at rest using industry-grade standards (e.g., TLS 1.3, AES-256).

  • We operate on a zero-trust cloud architecture using ISO 27001–certified infrastructure providers.

  • Access to data is strictly role-based and audited.

  • We conduct regular security audits, penetration testing, and self-imposed GDPR compliance reviews to ensure our practices exceed regulatory requirements.

In the event of a breach, we will notify users and regulators within 72 hours, as required by GDPR.

5. Where Your Data Is Stored

Our infrastructure is hosted in data centers located within the European Economic Area (EEA) or jurisdictions deemed adequate by the EU for data protection.

Third-party services (e.g., payment processors, analytics) are carefully vetted for GDPR and security compliance.

6. Data Retention

We only retain personal data as long as necessary to:

  • Fulfill the purposes outlined above

  • Comply with legal, accounting, or regulatory requirements

  • Provide access to your account history if you return

You may request deletion at any time via: privacy@work-self.com

7. Your Rights Under GDPR

As a user within the European Union or other GDPR-protected jurisdictions, you have the right to:

  • Access the data we hold about you

  • Correct any inaccuracies

  • Request deletion (“Right to be Forgotten”)

  • Restrict or object to processing

  • Request data portability

  • Lodge a complaint with a supervisory authority

To exercise these rights, contact us at privacy@work-self.com

8. Third-Party Services

We may use trusted third-party services to support our platform, such as:

  • Cloud infrastructure (e.g., AWS, Google Cloud, Azure)

  • Payment processors (e.g., Stripe)

  • Analytics (e.g., Plausible, Mixpanel)

All third-party vendors are required to meet strict privacy and security standards.

9. Children’s Data

WORK‑SELF is not intended for use by children under the age of 16. We do not knowingly collect data from minors. If we learn that we have inadvertently collected personal data from a child, we will delete it immediately.

10. Changes to This Policy

We may update this Privacy Policy periodically. Major changes will be communicated clearly on our site and via email. Your continued use of the Services after updates constitutes your acceptance.

11. Contact Us

If you have any questions or concerns, reach out anytime:

WORK‑SELF Ltd.
Email: privacy@work-self.com
Address: 138 Liverpool Road, London, N1 1LA